Twitter has inadvertently become an environment for hostile interactions over the years from out of control harassment of users to skewering of companies and brands via public customer service tweets. However, two of the latest updates to Twitter are … [Read more...]
Twitter Offers New Marketing Tools for Brands
Twitter is becoming more attractive to brands with its latest new features focused on providing marketers with improved tools and insights for both advertising and customer relationship management (CRM). Twitter Offers New Features for More … [Read more...]
Social Media for CRM
Social media is such a valuable and extraordinary tool for customer relationship management (CRM) due to superior access to customers, a convenient and immediate means of communication and feedback, financial considerations and more. What is … [Read more...]
