Messenger may not be the first digital/social tool that comes to mind when you think of doing business online, especially since the service became its own standalone application. However, as Facebook announces 800 million+active Messenger users, … [Read more...]
Using Social Media to Compete in Today’s Marketplace
A healthy and active social media presence is necessary in order to effectively compete in today’s marketplace. Brands big and small can be found on the biggest social media platforms from Facebook to Twitter because social media offers such a wide … [Read more...]
Customer Response Times on Social Media
How long does it take you or your social media manager to respond to tweets, direct messages, posts and other forms of communication on the various social media networks? Time after time, polls and research have been conducted and the answer is … [Read more...]
